What are cookies?
A cookie is a small data file that is placed on your computer or other device to allow a website to recognise you as a user when you return to the website using the same computer and web browser, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (a ‘persistent cookie’). Other similar files work in the same way and we use the word ï¿½cookieï¿½ in this policy to refer to all files that collect information in this way.
- Strictly necessary cookies.
These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website.
- Analytical cookies.
They allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies.
These are used to recognise you when you return to our Website and to embed functionality from third party services. This enables us to personalise our content for you, greet you by name, remember your preferences and to integrate useful services provided by third party providers into our Website
- Advertising cookies.
How to control and delete cookies
Alternatively, you may wish to visit http://www.allaboutcookies.org/, which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer, as well as more general information about cookies. Please note that, as these websites are not owned or operated by us, we are not responsible for any of the content on them.
Please be aware that restricting cookies may mean that you will not be able to take full advantage of all the features or services available on this Website.
Cookies used on our Website
Below is a list of the cookies used by us on this Website together with details about what each is used for:
|Name||Cookie||Expiry||Category and purpose|
|PHPSESSID||Gnomen CMS||Persistent cookie: until web browser cleared||Strictly necessary:
This cookie is essential for the display of properties on our Website.
|pass_word||Gnomen CMS||Persistent cookie: until web browser cleared||Functionality:
This cookie is used to store the password for My Area.
|user_name||Gnomen CMS||Persistent cookie: until web browser cleared||Functionality:
This cookie is used to store the username and password for My Area.
|cookieconsent_status||Banner cookie||Persistent cookie: until web browser cleared||Strictly necessary:
This cookie is essential as we use it to remember whether you have acknowledged the cookie notice we present to you.
Third party cookies
The third party cookies used in connection with this Website include:
- Social media cookies/plugins. We include a variety of social media features on the pages of the Website that record your interactions with those features with your accounts with various social networking sites. For these to work, the social networking site will set/read cookies through our Website to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
- Embedded third party content. Some of the content on our Website (e.g. maps or videos) is provided by online services operated by third parties. When you visit a page containing content from one of these services, a cookie may be set by the relevant third party.
- Advertising cookies. We also use and work with a number of third party suppliers and partners who set cookies on this Website in order to deliver targeted and non- targeted advertising to you. Please see a summary of the third party advertising cookies used in the table below. If you would like more information about the cookies used by these organisations or would like to access a tool which you can use to disable them, please visit the Your Online Choices site at http://www.youronlinechoices.com/uk/your-ad-choices or click on the AdChoices logo that you will see in the corner of advertisements that carry behavioural targeting cookies.
Below is a summary of the third party cookies used in connection with this Website:
|Name||Cookie||Expiry||Category and purpose|
|_gid||Google Analytics||First party cookie 1 day||Analytical:
This cookie is used to distinguish users.
|Google Website Optimizer||First party cookie Persistent cookie: 18 months||Analytical:
These cookies are used to improve our Website. It is used to distinguish between two variations a webpage that might be shown to a visitor as part of an A/B split test. This helps us to determine which version of a page performs better, and therefore helps to improve our Website.
|_ga||Google Analytics||First party cookie Persistent cookie: 2 years||Analytical:
This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
|__hluid||Live Chat||Persistent cookie: until web browser cleared||Advertising:
This cookie is used to identify visitors across visits and devices. This allows our Website to present the visitor with relevant advertisements.
|hs-messages-hide-welcome-message||Live Chat||1 day||Strictly necessary:
This cookie is used to prevent the welcome message from appearing again for one day after it is dismissed.
|LaSID||Live Chat||Session cookie||Functionality:
This cookie is used to identify visitorsï¿½ sessions for Live Chat and it ends when the browsing session ends.
|LaVisitorId||Live Chat||1 day||Functionality:
This cookie is used to recognize the visitor on each visit of our Website pages where the widget integration code is added.
|__hssrc||Hubspot||First party cookie Session cookie||Strictly necessary:
This cookie is essential as it stores technical information needed to make the Website function correctly during browsing, and to remember your preferences from previous browsing sessions.
|__hssc||Hubspot||First party cookie 30 minutes||Functionality:
This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
|__hstc||Hubspot UTK||Persistent cookie: 13 months||Analytical:
This cookies is used to track visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
|hubspotutk||Hubspot UTK||Persistent cookie: 13 months||Functionality:
This cookie is used to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.
|messagesUtk||Hubspot UTK||Persistent cookie: 13 months||Functionality:
This cookie is used to recognize visitors who chat with us via the messages tool. If the visitor leaves our Website before youï¿½re added as a contact, you will have this cookie associated with your browser. If we chat with a visitor who later returns to our Website in the same cookied browser, the messages tool will load your conversation history.
|__cfduid||Cloud Flare||Session cookie||Strictly necessary:
This cookie is used to speed up page load times. It is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.
|__zlcmid||Zopim Live Chat||Persistent cookie: 1 year||Functionality:
This cookie is used to store the Zopim Live Chat ID used to identify a device across visits.
If you would like to disable to collection of data by Google cookies please install the opt out tool available at: http://tools.google.com/dlpage/gaoptout.
Some of the emails we send to you may contain a ‘web beacon pixel’ or tracked links which allows us to identify when you have opened the email and to verify which links contained in the email you have accessed. We use this information to determine which parts of our emails are of most interest to you.
You can delete the pixel by deleting the email. If you do not wish to download the pixel to your computer or other device, you can ensure this by selecting to receive emails from us in plain text rather than HTML.
Alternatively you can unsubscribe from our mailing list by clicking on the unsubscribe link in our marketing emails.
If you have any concerns or require any further information, please do not hesitate to contact us at email@example.com.